RingCentral stands out from OpenPhone by offering a unified communications platform that goes beyond voice calls to include messaging, video meetings, and team collaboration. Unlike OpenPhone, which focuses mainly on calling, RingCentral supports the broader communication needs of growing businesses. Manage calls with advanced routing tools, run AI-powered video meetings, and streamline teamwork with built-in messaging and task management features.
While OpenPhone primarily relies on Zapier for third-party app integration, RingCentral provides support for over 500 apps across various platforms, including productivity, customer relationship management (CRM), and retail. This allows you to automate workflows between your phone system and the tools your team already uses. I also appreciate that it’s backed by robust privacy controls and top-tier security certifications to protect both company and customer data.
With its extensive feature set, it’s no surprise that RingCentral comes with a higher price point. If you’re looking for budget-friendly alternatives to OpenPhone, Zoom Phone is worth considering as it offers similar functionality, including video meetings, starting at just $10 per user.
- Shared voicemail: Give multiple team members access to the same voicemail inbox, so anyone on the list can listen, save, or delete messages, so no call ever gets overlooked.
- Voicemail transcription: Instead of listening to every voicemail, you’ll get transcriptions delivered to your inbox or mobile device so you can quickly scan messages and prioritize your response.
- Reply with a voice message: If you’re tied up or on the move, you can instantly respond to calls using automated voice messages that play your custom reply through text-to-speech.
RingCentral unifies business messaging and file sharing in a streamlined interface. (Source: RingCentral)