8 Best Fulfillment Companies for Small Businesses in 2025

I reached out to ShipBob and they gave us the ballpark pricing information below. To get pricing for freight and import services, contact ShipBob.

• Onboarding: Starting at $499 (if availing of the Growth plan); self-onboarding available
• Storage fees:
  • Pallet (48 x 40 x 54 inches): $40/month
  • Shelf (42 x 12 x 23 inches): $10/month
  • Small Shelf (22 x 12 x 14 inches): $7.50/month
  • Bin (21 x 7 x 11 inches): $5/month
• Receiving
  • Cost for the first two hours: $35
  • Cost for each succeeding hour: $45/hour
• Picking (B2C, fragile): $0.30 per unit
• Picking (dangerous goods/HAZMAT):
  • $0.15 per order containing products marked as dangerous goods for merchants onboarded before January 19, 2025
  • $0.25 per order containing products marked as dangerous goods for merchants onboarded on January 19, 2025 or later

Note: Prices are based in the US as a country of fulfillment and are subject to a 3% credit card processing fee.

Clients’ bills are assessed and updated daily, and all charges are visible in a fully itemized format from your dashboard. In the same tab, shipping details can be toggled to estimate variable order costs.

• Large global fulfillment network: 37 US and 13 non-US locations in over 200 countries.
• Two-day shipping options: Expedited shipping across major regions to improve customer satisfaction.
• Ecommerce platform integrations: Seamlessly connects with Shopify, Amazon, WooCommerce, BigCommerce, and more.
• Real-time inventory management: Cloud-based dashboard for tracking stock levels, order status, and analytics.
• Customization options: Branding options to enhance customer experience
• Highly flexible: D2C orders, subscription boxes, and B2B sales with EDI compliance
• FBA prep: Prepares and sends inventory to Amazon for multichannel clients
• Retailer dropshipping service: Items listed on Bed Bath & Beyond, Best Buy, Chewy, Nordstrom, Target, and more ship directly from ShipBob to customers
• Managed freight program: ‘FreightBob’ offers a comprehensive freight and inventory management service, improving transit times and visibility for shipments from China
• WMS (Warehouse Management Software): Proprietary WMS available for use in self-managed warehouses, compatible with ShipBob’s fulfillment services.

User reviews of ShipBob present a mixed picture of its fulfillment services. On platforms like G2, ShipBob holds an average rating of 3.6 out of 5, with users praising its customer support, ease of use, and seamless integrations, while some complained about higher-than-expected fulfillment costs and delayed shipments.

In summary, third-party user reviews have the following sentiments:

• Users praise ShipBob’s ease of use, seamless ecommerce integrations, and responsive customer support. Many appreciate its advanced fulfillment portal, fast product check-ins, and dedicated onboarding assistance.

• Some users report lost inventory, delayed shipments, and higher-than-expected fulfillment costs. Complaints also include security concerns, such as unauthorized disclosure of inventory details and lack of compensation for fulfillment errors.

Saltbox has membership pricing plans — making it the only order fulfillment provider I know that has clear-cut pricing plans. They are as follows:

• $199/month (Access plans): Early logistics tools (inventory receiving and mailing services), co-working space, and package drop-offs.
• Starting at $656/month (Workspace plans): All features and amenities under Access plus warehouse space and logistics support (inventory receiving, in-suite pick and pack, mailing services)

Additional fees:

• In-suite pick and pack: Starts at $3 per order, with supplies and shipping costs being additional.
• Special projects: $45/hour for a-la-carte list of tasks performed by Saltbox’s eForce team, such as FBA prep, wholesale order fulfillment, kitting and bundling, product assembly, quality inspection, and inventory cycle counts.

• Coworking and fulfillment hybrid: Combines office space, warehousing, and fulfillment services for small businesses.
• Flexible services: Create your own hybrid fulfillment arrangement—Saltbox is the only order fulfillment service with this kind of flexibility
• Direct inventory access: Unlike traditional 3PLs, businesses can visit their space to manage products, pack orders, or customize branding.
• On-site logistics support: Provides carrier partnerships, shipping assistance, and fulfillment staff to streamline operations.
• Entrepreneurial community: Networking opportunities and shared resources for ecommerce business owners.
• Integrations: Over 30 integrations available, including Shopify, WooCommerce, Amazon, Etsy, Magento, and Walmart—plus CSV upload and API options
• Crowdfunding/batch fulfillment: Support for crowdfunding ventures and limited product launches at the same capacity as standard DTC businesses

Saltbox, founded in 2019, has experienced rapid growth and enjoys a steady customer base but I still didn’t find that many SaltBox reviews from third-party sites online, even on popular forum sites used by small business owners. That said, the available Saltbox reviews I have read are mostly positive.

• Users commend Saltbox’s flexible workspace solutions, on-demand logistics support, and supportive community environment. Entrepreneurs appreciate the ability to scale operations without long-term commitments and access to amenities, such as photography studios and conference rooms.

• Some users note limited scalability for rapidly growing businesses and the absence of refrigeration or frozen warehousing options, which may not suit companies requiring cold chain compliance.

ShipHero uses an ‘all-in-one’ fulfillment fee structure that includes flat-rate postage, pick and pack (for one item), and packaging materials. These rates are custom-quoted; the company states that because fulfillment needs vary, it can better meet expectations by offering personalized quotes.

However, ShipHero universally charges $0.70/cubic foot per day for storage and $0.33 per additional pick.

ShipHero’s warehouse management system (WMS) is a separate offering from its order fulfillment services. This software is used to manage and optimize day-to-day fulfillment operations and logistics in a self-managed warehouse. Prices start at $1,850/month.

• Fulfillment network: Five US and two Canadian warehouse locations
• Warehouse management software: ShipHero WMS is used by large-scale warehouses globally. Although pricey, its comprehensive inventory and shipping management capabilities can offset costs in time and expenses
• No shipping zone pricing: Flat-rate shipping based on parcel size and weight for predictable fulfillment costs.
• Mobile pick and pack technology: Barcode scanning and mobile picking reduce errors by 99.9% for faster, more accurate fulfillment.
• Multi-carrier rate shopping: Optimizes shipping costs with real-time rate comparisons across major carriers.
• Integrations: Over 50 turnkey integrations plus API options
• Batch fulfillment: Offers per-project services for crowdfunding campaigns and product launches
• FBA prep and Seller-fulfilled Prime Eligibility: Power your Amazon sales with ShipHero’s programs and qualify for an Amazon Prime badge
• Operational visibility: See order status in real time, including photos of every packed box
• Accessible customer support: Dedicated support contact for personalized customer service

ShipHero maintains a high overall rating from real-world user reviews on third-party sites. Reviews typically average around 4.2 to 4.4 out of 5. Here are the main trends I noticed:

• Users commend ShipHero for its robust warehouse management system, seamless integrations with ecommerce platforms, including Shopify, and features, such as barcode scanning, that enhance inventory accuracy. The intuitive interface and comprehensive functionalities have enabled businesses to streamline operations and efficiently manage order fulfillment.

• Some users report challenges with customer support, citing slow response times and unresolved issues. Additionally, certain features, such as the returns system, have been noted as lacking, and the interface can be perceived as clunky or slow-loading.

Red Stag pricing is custom to each client based on a combination of order volume, package weights, and SKU count. I confirmed this with the Red Stag’s team and they said they provide free onboarding and discounted rates with carriers.

Red Stag Fulfillment allows you to partner with it risk-free for 30 days to see if it’s a good match for your needs. If you’re unsatisfied with its people, processes, and services at the end of the guarantee period, it won’t bill you for any of your fulfillment service fees.

• Specialized handling for heavy, oversized, and fragile products: Designed for bulky and high-value items with secure and damage-free fulfillment.
• 100% order accuracy guarantee: Ensures precise picking, packing, and shipping to minimize errors and returns.
• Secure warehouses with advanced monitoring: Facilities feature 24/7 security, redundant backup systems, and loss prevention measures.
• Seller-Fulfilled Prime (SFP) support: Helps businesses qualify for Amazon Prime without using FBA.
• Service guarantees: Red Stag is so confident in its storage, packing, and tracking systems that it will remedy issues for free and pay you $50 for any errors on its part. It also has guarantees for receiving and unloading inventory within 48 hours of the shipment arriving at Red Stag warehouses.
• Turnaround times: Same-day fulfillment is offered for orders placed before 5 p.m.; compare this to ShipBob, which has same-day with a cutoff of noon.
• Mobile-friendly fulfillment software: Red Stag’s RSF OPS software is specifically designed for use on mobile. Although we didn’t find it as user-friendly as others, it would be helpful if you frequently work on the go.
• Management and quality control: Video tracking throughout Red Stag warehouses to prevent losses through damages, mistakes, or theft.

Overall, there are only a handful of user reviews available on third-party sites about Red Stag. However, most of the reviews have been positive, averaging 4.5 for close to a hundred reviews.

Here’s a summary of the reviews:

• Users like its operational accuracy, speed, and responsive and courteous client support.

• Users complain about difficulty obtaining a quote (I encountered this too when trying to reach out to Red Stag) and its clunky user interface.

Flexport’s fulfillment pricing structure is nearly identical to that of FBA—but total costs come out to be more affordable in most cases. This especially applies to multichannel sellers.

Like FBA, its storage costs fluctuate greatly during peak season. This can easily lead to surprise charges, so users must examine their budget carefully. Unlike FBA though, Flexport fulfillment charges for shipping based on three service levels: Standard (five to seven days), 3-day, and 2-day delivery.

See its ballpark pricing on common line items in Flexport quotes and invoices and learn what costs are commonly not included in quotes.

• Social selling: In addition to Shopify, Etsy, Walmart, and the other venues most on our list offer, Flexport also works with Facebook, Instagram, and Google.
• Prime-like badges: Offers badges on marketplace listings to promote fast shipping, automatically displayed for eligible customers on qualifying venues, signaling next-day or two-day delivery.
• Fulfillment network: Over 50 warehouses across the US, second only to Amazon in network size.
• Shipping carriers: Support for 12 shipping carriers, including FedEx, UPS, USPS, and DHL.
• Multi-modal shipping options: Supports ocean, air, truck, and rail freight for flexible transportation solutions.
• Sustainability initiatives: Provides carbon offset programs and tools to track emissions, helping businesses meet environmental goals.
• Advanced logistics: Flexport’s order fulfillment services are backed by an extensive logistics ecosystem, specializing in a broad range of services including freight and customs, with comprehensive logistics tools.

Overall, Flexport has positive reviews averaging 4 out of 5 on review sites. However, reviews are not as plentiful at the time of writing. Here are the main trends I noticed:

• Users commend the user-friendly interface, the high level of guidance and consulting available to them, and frequent updates (although this is like a double-edged sword for them).

• Users don’t like needing to relearn the interface because of the frequent updates. Some also claim that it’s expensive for low-volume shippers.

There’s a minimum requirement of $250 in pick and pack costs to use ShipMonk’s services—which is a low threshold compared to ShipBob’s $275 minimum monthly spend.

ShipMonk’s pricing model is highly scalable, with volume discounts that apply on a sliding scale (starting at 500 orders/month). That being said, fragile items and items heavier than 5 lbs will incur additional charges.

The billing portal on ShipMonk’s software features a detailed breakdown of your monthly fulfillment costs, offering transparency in each invoice. However, users report running into unexpected costs from fuel surcharges and contract complications.

• Subscription Services: ShipMonk specializes in handling subscription box orders, with special pricing, inventory forecasting, kitting, custom packing procedures from wrapping to inserts, and more.
• Advanced automation: Warehouse automation technologies increase ShipMonk’s efficiency and effectiveness, resulting in quicker fulfillment times, higher picking accuracy, cheaper fulfillment costs, and more secure storage.
• Quality control: Improved order accuracy with features like “Snap n’ Pack,” which takes a photo of packed orders before they’re shipped, and automatic reshipment of orders whose tracking number hasn’t been updated.
• Duty-free import with Section 321: Sellers can ship merchandise to ShipMonk’s Mexico location and then incrementally import it into the US, divided into multiple $800 portions. This eliminates duties for volume importers.

ShipMonk’s reviews from third-party sites average 4 out of 5. Notable is the uptick in positive reviews from the past year compared to previous years. Here’s a summary of the reviews across several sites:

• Users like its warehouse efficiency and responsive support. They also mention its fast order turnaround times, and easy-to-use software.

• Users complain about its hidden fees and surcharges, unmet SLAs, and lengthy termination of services and migration process.

FBA’s pricing structure is complicated, especially if you’re using FBA to fulfill orders from channels other than Amazon. Plus, its fees are slightly higher if your products are apparel or what it considers to be dangerous goods (which is anything that includes lithium batteries or magnetized material).

To address this, Amazon offers a host of useful fee tools to provide transparency and predictability for existing clients and potential customers estimating their profitability.

See how FBA’s pricing and features compare to the top-ranking company in our FBA vs ShipBob comparison review.

• Huge international fulfillment network: FBA has over 110 warehouse locations in the US and 75 international fulfillment centers. This blows away the competition.
• Quick delivery: Shipping times are driven by the Amazon Prime shipping guarantees, which have set the industry standard. Shoppers can select their delivery speed too, and Amazon orders largely arrive as expected.
• Scalability: Sellers that move from 10 products to millions of products monthly can use Amazon FBA. It’s important to monitor stock levels closely to optimize costs as you grow, but you won’t outgrow FBA’s fulfillment capacity.
• Specialty services: FBA items are eligible for Amazon’s gift services, and offering this doesn’t add to your fulfillment costs. Amazon does manage customer service and refunds for orders it fulfills, which is not typical.
• Search rankings: Amazon’s product-search algorithm favors products that are fulfilled by FBA, which can boost the visibility and sales of your goods.

Amazon FBA user reviews from third-party sites are few, but there is plenty of feedback in Amazon Seller forums. Here’s a summary of the reviews:

• Users like its fast shipping timeline and hassle-free end-to-end outsource services (from order fulfillment to customer support).

• Users complain about its fluctuating fees and complex regulations.

ShipNetwork does not disclose its pricing online—all onboarding, receiving, storage, pick and pack, and account management costs are custom-quoted.

Contact ShipNetwork for a quote.

• Xparcel: This program lets you compare quotes to choose the fastest and least expensive carrier. Others, like Flexport, choose the shipping service for you.
• Freight forwarding: ShipNetwork’s in-house team of freight experts can handle your domestic and international freight service needs.
• Customer support: US-based client service: Unlike many large-scale 3PLs, ShipNetwork does not outsource its customer service outside the US. Clients can receive support via live chat, phone, and email during standard business hours.
• Ecommerce smart tools: ShipNetwork provides online tools, including a shipping optimizer and customs guide with clearing support.
• Lot tracking: Manufacturers and retailers can work with ShipNetwork to track, fulfill by expiration/freshness dates, and properly recall product lots along the supply chain.
• Temperature control: The company offers climate control and refrigeration in some of its facilities. While others like ShipBob, Saltbox, FBA, and Red Stag claim climate control, ShipNetwork is the only one with refrigeration capabilities.
• Guaranteed accuracy: ShipNetwork promises 100% order accuracy and 100% of orders shipping within a day.

Both ShipNetwork and Rakuten Super Logistics have very few user reviews online, making it difficult to get an impression of the actual user experience. That said, the very few online user reviews I chanced upon are from forum posts that describe a highly negative experience using the company.